Counties We Serve

Albany County Information

314 Central Avenue
Albany, NY 12206
Tel: (518) 462-1094
Fax: (518) 462-1097

Care Coordination, Treatment & Crisis Services

Care Coordination

Care Coordination is a service to assist individuals who reside in a community setting or are transitioning to a community setting to gain access to needed medical, social, educational, and other services and supports, such as housing, transportation and entitlement programs. Services are provided to children and youth ages 5-18 and adults ages 18 and up. On-call is available 24 hours a day - 7 days a week.

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Capital District Stabilization and Support (CDSS)
Capital District Clinic
Transition Support Team
Personalized Recovery Oriented Services (PROS)
Safe Options Support (SOS)

Combating Homelessness in New York

RSS provides intensive outreach, engagement and care coordination services to New Yorkers experiencing homelessness through its Safe Options Support (SOS) teams. Funded through the state Office of Mental Health, these outreach and referral-based teams work with affected individuals, typically in marginalized and underserved communities, to connect them to critical services and shelter.

RSS has a keen understanding of the magnitude of the homeless crisis, the trauma that homeless individuals experience, and the services best suited to transition someone from homelessness to permanent housing. Across upstate New York, RSS operates dozens of mental health housing programs, clinical services, and outreach services that aid individuals who have severe mental illness and may be homeless.

The mission of the RSS SOS teams is to provide voluntary, high-quality, culturally responsive, efficient, and cost-effective interventions grounded in the Critical Time Intervention (CTI) model. By promoting inclusion, listening, and applying a diverse approach to engagement, we assist individuals experiencing street homelessness and those in temporary shelter settings.

The RSS SOS teams consist of behavioral health professionals that include licensed clinicians, care managers and peer specialists. These outreach professionals provide immediate assistance, while also developing positive relationships that help individuals living on the street build life skills and strengthen their support network so their care can successfully be transferred to community-based providers and supports.

Through its SOS teams, RSS serves the following areas in upstate New York:

Currently in operation

• Albany, Schenectady and Saratoga Counties in the Capital Region

To make a referral, or obtain more information, contact us at [email protected]

Currently in development

• Ulster and Sullivan Counties in the Mid-Hudson Region

• Otsego County in the Mohawk Valley

• Tioga and Tompkins Counties in the Southern Tier

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Housing Options

Treatment Apartment Program

OMH-licensed residential units of one, two, or three bedrooms with visiting staff who provide individualized Medicaid-reimbursed services similar to, but generally less intensive than, those offered in a group living setting. Residents are expected to transition to more independent living when able. On-call is available 24 hours a day - 7 days a week.

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Supportive Housing Program

Non-licensed apartment living with rental assistance and case management housing support services provided to help individuals secure and maintain successful community living. Residents choose their own apartment, receive funding for furnishings and security deposits, and may choose to live alone or have the option of selecting an apartment-mate(s). Staff visit residents at least once a month or more often if necessary.

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Enhanced Supported Housing

Non-licensed apartment living with rental assistance and care coordination housing support services provided to help individuals secure and maintain successful community housing. Residents choose their own apartment, receive funding for furnishings and security deposits, and may choose to live alone or have the option of selecting an apartment-mate(s). By way of supplementary funding, enhanced supported housing provides more intensive services to a more disabled population.

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MICA Enhanced Supported Housing (MESH )

Non-licensed apartment living with rental assistance and care coordination housing support services provided to help women with a mental health and substance abuse diagnosis secure and maintain successful community housing. Residents choose their own apartment, receive funding for furnishings and security deposits, and may choose to live alone or have the option of selecting an apartment-mate(s). By way of supplementary funding, enhanced supported housing provides more intensive services with up to daily staff visits.

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Housing Options Plus (HOP)

Licensed and non-licensed apartment living with rental assistance and care coordination housing support services provided to help individuals secure and maintain community housing. Residents choose their own apartment, receive funding for furnishings and security deposits, and may choose to live alone or have the option of selecting an apartment-mate(s). By way of supplementary funding, this program provides more intensive services to a more disabled population being referred from hospitals or community residences. On call is available 24 hours a day, 7 days a week.

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Northern Boulevard Residence

Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day - 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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McKownville Residence (MICA)

Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day - 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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South Main Residence (GERI)

Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day - 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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South Lake Avenue Residence (STCR)

Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day - 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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Western Avenue Residence

Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day / 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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Employment

Pie In The Sky Bakery

Affirmative businesses, also known as social enterprises, are community-integrated businesses operated by RSS where client worker-trainees are matched closely with jobs according to their skills and preferences. They are paid at least minimum wage and receive considerable on-site support and accommodations. These positions can be either transitional or long-term.

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Central Cleaning

Affirmative businesses, also known as social enterprises, are community-integrated businesses operated by RSS where client worker-trainees are matched closely with jobs according to their skills and preferences. They are paid at least minimum wage and receive considerable on-site support and accommodations. These positions can be either transitional or long-term.

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Supported Employment Program

Supported employment assists individuals to secure competitive employment in jobs best suited to their abilities and preferences. Ongoing staff and informal supports are available to help with job retention. Supported employment may include ACCESS –VR funded intensive services consisting of job development, placement, situational assessment, job coaching, and OMH-funded extended services.

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Teamwork

Affirmative businesses, also known as social enterprises, are community-integrated businesses operated by RSS where client worker-trainees are matched closely with jobs according to their skills and preferences. They are paid at least minimum wage and receive considerable on-site support and accommodations. These positions can be either transitional or long-term.

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Wellness

Children & Youth Recreation Program

The goal of this after school, out-of-home program is to teach the youthful participants socialization and recreational skills while giving their parents/guardians respite.

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Rehabilitation Support Services, Inc.

5172 Western Turnpike | Altamont, NY 12009