Counties We Serve

Otsego County Information

  • 9 River Street PO Box 781
  • Oneonta, NY 13820
  • Tel: (607) 433-0002
  • Fax: (607) 433-2867

Care Coordination, Treatment & Crisis Services

Care Coordination

Care Coordination is a service to assist individuals who reside in a community setting or are transitioning to a community setting to gain access to needed medical, social, educational, and other services and supports, such as housing, transportation and entitlement programs. Services are provided to children and youth ages 5-18 and adults ages 18 and up. On-call is available 24 hours a day - 7 days a week.

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Housing Options

Treatment Apartment Program

OMH-licensed residential units of one, two, or three bedrooms with visiting staff who provide individualized Medicaid-reimbursed services similar to, but generally less intensive than, those offered in a group living setting. Residents are expected to transition to more independent living when able. On-call is available 24 hours a day - 7 days a week.

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Supportive Housing Program

Non-licensed apartment living with rental assistance and case management housing support services provided to help individuals secure and maintain successful community living. Residents choose their own apartment, receive funding for furnishings and security deposits, and may choose to live alone or have the option of selecting an apartment-mate(s). Staff visit residents at least once a month or more often if necessary.

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Elm Street Residence

Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day - 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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Elmwood Residence

Mental health children’s community residences are OMH-licensed 8-bed group homes, staffed 24 hours a day - 7 days a week, where male and female residents (12-18 years of age) receive a comprehensive array of age-appropriate services that may include individual and group counseling, care coordination, life skills teaching, educational/vocational support services, health services, independent living skills training, medication management and training, medication monitoring, family support services, behavior management training, and socialization that is both informal yet structured. The residences emphasize community integration in normative settings and provide transportation for recreation, family visits, and service coordination. Family members and collaterals are participants in all aspects of treatment and care. The goal of the residence is family reunification or movement to independent living.

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The Oneonta Bagel Co.

Affirmative businesses, also known as social enterprises, are community-integrated businesses operated by RSS where client worker-trainees are matched closely with jobs according to their skills and preferences. They are paid at least minimum wage and receive considerable on-site support and accommodations. These positions can be either transitional or long-term.

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Supported Employment Program

Supported employment assists individuals to secure competitive employment in jobs best suited to their abilities and preferences. Ongoing staff and informal supports are available to help with job retention. Supported employment may include ACCESS –VR funded intensive services consisting of job development, placement, situational assessment, job coaching, and OMH-funded extended services.

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Montain View Wellness Center

Social Clubs are non licensed member-operated day, evening and weekend programs with a strong emphasis on mutual support, training, advocacy, employment, socialization and health and wellness activities.

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Other Supported Services