Care Coordination is a service to assist individuals who reside in a community setting or are transitioning to a community setting to gain access to needed medical, social, educational, and other services and supports, such as housing, transportation and entitlement programs. Services are provided to children and youth ages 5-18 and adults ages 18 and up. On-call is available 24 hours a day - 7 days a week.

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OMH-licensed residential units of one, two, or three bedrooms with visiting staff who provide individualized Medicaid-reimbursed services similar to, but generally less intensive than, those offered in a group living setting. Residents are expected to transition to more independent living when able. On-call is available 24 hours a day - 7 days a week.

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Non-licensed apartment living with rental assistance and case management housing support services provided to help individuals secure and maintain successful community living. Residents choose their own apartment, receive funding for furnishings and security deposits, and may choose to live alone or have the option of selecting an apartment-mate(s). Staff visit residents at least once a month or more often if necessary.

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Mental health adult (18 and over) community residences are OMH-licensed group homes that vary in size from 8 to 14 individuals. They serve Medicaid-eligible individuals needing 24 hours a day - 7 days a week care from staff, who work intensely with the residents in formulating individualized service plans. These generally include medication management and training, life skills training, and services and interventions that support health and wellness. Group living programs are intended to transition residents to more independent settings as soon as possible. (Programs specializing in serving individuals dually-diagnosed with mental illness and chemical abuse are indicated with the acronym MICA, those serving exclusively geriatric residents with the abbreviation GERI, those providing short-term (less than 6 months) transitional living are indicated with the acronym STCR, those serving individuals with mental illness and developmental disabilities are indicated with the acronym MIDD).

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Peer operated community support providing confidential telephone peer contact. The program is unique as it operates on weekday evenings and late afternoons/evenings on weekends. Warm Line provides an ear to listen, information useful to the caller concerning services available in the community and outreach services via prearranged calls to individuals.

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Social Clubs are non licensed member-operated day, evening and weekend programs with a strong emphasis on mutual support, training, advocacy, employment, socialization and health and wellness activities.

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